All bookings must be made by completing a booking form. All booking forms must have a handwritten signature (electronic signature will not be accepted). Alternatively, please contact childcare@yellowbirds.co.uk and we will email you a booking form.

All booking forms must be submitted by email to childcare@yellowbirds.co.uk

All booking forms should be sent to: childcare@yellowbirds.co.uk.

This will be received by our Office Manager. Bookings are logged in order of receipt and booking confirmation is sent along with an invoice from our accounting system.

If you are a new family our Office Manager will arrange for you to visit the Club Manager and their team.

This will give you and your child the opportunity to meet the team, view the venue, ask questions, complete an onsite registration form. This includes a listing of those authorised to collect your child and consent for your child to receive medical attention if ever required.

To register your interest,

While we try our very best to accommodate the childcare needs of everyone this is not always possible owing to our staff to child ratio or the maximum capacity of the club.

If we are not able to give you the space, you will be placed on the waiting list. Once 3 or more children are on the waiting list on the same day for the same club, Yellow Birds can then arrange for an additional member of staff to support. The Office Manager will contact you if a space becomes available.

In order for us to keep in contact with you in the future under the new GDPR Law (General Data Protection Regulation), we will require you to complete, sign, date and return our data consent letter and read through our data protection policy.

Once we have received your consent, we will be able to include your email address on our mailing lists so you will receive future emails with our booking forms for our out of school care and school holiday clubs which we run throughout the school year.

Download our consent form here:

Yes, we accept tax free childcare, childcare vouchers and direct debits. Payments can be taken by Direct Debit or must be paid using childcare vouchers or a combination of childcare vouchers and a standing order payment (if the value of your childcare voucher does not cover the cost of the whole invoice amount).

For further information, please refer to our

Changes that do not reduce the number of sessions booked, to swap days for example, or changes to increase the number of sessions booked, can be made where available.

If you are booking a Monday we will also try and give you a space on another day following a bank holiday, but this must be arranged in advance. Decreasing the number of sessions booked will be reasonably considered, taking into consideration each circumstance, notice and the amount of reduction.

Yellow Birds operates a four week notice period however you must request and complete a cancellation request form before your next invoice is sent out; this is so that we can find out the reason for cancelling and give us the opportunity to fill your child’s space.

For example – to cancel your booking in February you would need to submit your cancellation request form in January before the February invoice is sent out – your notice period would be four weeks in February.

For further information on how to make a cancellation, please refer to our